How to Delete Your Account
You can permanently delete your account at any time by the following method:
- Go to Settings > Delete Account within the mobile app
- If you are unable to delete your account from the Setting page, contact our support team at support@sepeo.travel with your deletion request
What Happens When You Delete Your Account
When you delete your account:
- Your profile and personal information will be permanently removed
- Any personally identifiable data will be permanently removed
- You will no longer be able to access premium features or subscriptions
- Any in-app purchases or credits will be forfeited
Data Retention Policy
- All personally identifiable data is deleted immediately upon account deletion
- Anonymised usage statistics may be retained for analytic and research purposes
- Anonymised and cleansed data may be shared with third-party organisations
- We may retain certain information as required by law
Before You Delete
- Contact support if you're experiencing issues we can help resolve
Important Notes
- Account deletion is permanent and cannot be undone
- You'll need to create a new account if you want to use our service again
- Processing deletion requests may take up to 48 hours
Need Help?
If you have questions about deleting your account or need assistance, contact us at support@sepeo.travel